Refund policy

Every piece we sell is handcrafted and many of them are very heavy. This makes returns and exchanges very difficult for us. For this reason we do not accept returns or exchanges on any of our products and we do not give refunds.

If your order arrives damaged please take a video while you open the parcel and inform our studio team immediately on 7020068459 or at team.goadecor@gmail.com. We will replace the item for you. For a large item we will ask you to send the damaged piece back to us. For a small item that is broken we will send the replacement directly.

Made to order pieces and custom sizes are made specially for you and cannot be returned. Please check the size and finish before you order. If you have any questions call or write to our studio team and we will be happy to help.